Privacy Policy & Disclaimers

Effective Date: July 2025

Privacy Policy

Alive & Well Fenton respects and values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website (www.aliveandwellfenton.com), phone, text, or in person.

Information We Collect

Non-Personal Information:

We may collect non-personal information such as your domain name and IP address, type of browser, operating system, referring website, and the pages you visit on our site. This information does not identify you personally.

Personal Information:

We collect the following information on an opt-in basis:

• Name

• Email address

• Phone number

• Communication preferences

If you contact us via email, phone, or website form, we collect any information you choose to provide.

How We Use Your Information

We use your information to:

• Provide and improve our services

• Respond to your inquiries

• Send promotions, newsletters, and appointment reminders (if you opt-in)

• Maintain internal records

SMS Communication: We do not share SMS numbers or consent information with any third parties. Message frequency may vary. Standard message and data rates may apply.

Your Rights

In accordance with applicable privacy laws, including HIPAA, you may:

• Request access to your data

• Request corrections or deletion

• Restrict or object to certain processing

If you would like to exercise any of these rights, please contact us using the contact details below.

Note: Alive & Well Fenton does not collect Protected Health Information (PHI) through our website. Any PHI collected during service is handled in accordance with HIPAA regulations by our licensed medical professionals.

Security

We follow industry best practices to protect your personal information. Sensitive information submitted online is encrypted. Access to personal data is restricted to authorized personnel only.

Cookies

Our website may use cookies to enhance user experience and gather website analytics. Cookies do not access personal information from your device.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

Surveys & Giveaways

Participation in giveaways, contests, or surveys is completely voluntary. Any information submitted will be used solely to contact winners and improve our services.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Alive & Well Fenton

• 202 W Shiawassee Ave, Suite 110, Fenton, MI 48430

• 517-937-5768

• info@aliveandwellfenton.com

Disclaimers

Medical Disclaimer: Alive & Well Fenton provides wellness services including IV hydration and injections. These services are not intended to diagnose, treat, cure, or prevent any disease. Always consult with your healthcare provider before beginning any wellness or IV therapy regimen.

Refund Policy: Refunds must be requested within 30 days of the original purchase date to be considered. Approved refunds will be returned to the original form of payment. After 30 days, no refunds will be issued for any reason.

By using our services or website, you acknowledge and agree to this Privacy Policy and the terms outlined above.